Staff Positions

Job Type: Full-Time, Non-Exempt
 
About Us:
Whiteford, Taylor & Preston is a law firm focusing on corporate litigation, global and regulatory law for companies in a wide range of industries. With offices in Delaware, Kentucky, Maryland, Washington, and Virginia, our 170 lawyers help our clients grow their businesses in the mid-Atlantic and around the globe. At Whiteford we strive to provide the best in innovative and sophisticated legal services, and seek talented students, attorneys, and staff who share this goal. We also value an inclusive work environment where diverse experiences, perspectives, and ideas are vital to a thriving workforce.  

Job Summary: 
The Community Associations Support Specialist provides technical and administrative support to ensure the functionality and efficiency of the operations of the Community Association’s Collections Practice.

Key Responsibilities:

• Accurately input client information, including individual account details and other relevant data into internal databases. Complete system updates at both the client and matter level.
• Complete data entry for new collection accounts to facilitate timely initiation of collection efforts. Verify the accuracy and completeness of the information provided by clients and/or management companies, ensuring all necessary details are captured correctly.
• Assist CA Practice with overflow support and coverage. Collaborate with Intake Coordinator and Support Specialists to coordinate data entry efforts and ensure consistency across the organization.
• Organize and maintain electronic records in a systematic manner, ensuring easy retrieval and access when needed.
• Receive, review, and process invoices from vendors, suppliers, and service providers in a timely and accurate manner. Verify the accuracy and completeness of invoices, ensuring they match purchase orders, contracts, and other supporting documentation before proceeding with payment.
• Provide guidance and training to new staff members on data entry procedures, software systems, and best practices to ensure accurate and efficient data management.
• Identify opportunities for process improvement in data entry procedures or systems to streamline workflows, enhance accuracy, and increase efficiency.
• Ensure compliance with organizational policies, procedures, and regulatory requirements related to data entry, privacy, and security. Maintain strict confidentiality and discretion when handling sensitive debtor information.
• Organize and prioritize workload to meet deadlines and accomplish assigned tasks within established timelines.
• Performs other duties as assigned.

• Embrace change, adjust to new tasks, maintain performance under stress.
• Respond to and manage customer inquiries and issues effectively. Maintain professionalism with clients, consumers, and colleagues.
• Possess expertise in word processing and office productivity programs such as Microsoft Office Suite, E-filing platforms, LexisNexis/Courtlink, PACER, TLOxp, Land Record Databases by jurisdiction, etc. Display aptitude for learning new and additional software and databases. 
• Keep personal work area and tasks organized.
• Able to work within time constraints. Manage own tasks and meet deadlines. 
• Collaborate effectively and prioritize work tasks within a team. 
• Apply technical skills to solve job-specific problems.

• High School Diploma or G.E.D.
• One or more years of administrative/clerical experience, preferably in a professional office environment.

• A competitive salary and benefits package.
• Opportunities for professional growth and development within a dynamic and supportive environment.
• A collaborative culture that values innovation, integrity, and inclusivity.

Hiring Contact: Human Resources Department
Hiring Contact Email Address: HRrecruiting@whitefordlaw.com